2 Common Solutions for iTunes Error 13014

2 Common Solutions for iTunes Error 13014

If you want to try your hand at fixing the error before using TunesFix, you can try these two common fixes, but it won’t 100% promise the issue “iTunes won’t open” will be fixed.
1 Disable Anti-virus Program

A lot of the time, third-party software, like an anti-virus program, can interfere with the operation of iTunes. In this case, it could affect the sync process between your device and your iTunes.

You can try disabling the antivirus temporarily while you restart iTunes and try the process again. If this doesn’t work, you can place iTunes on the whitelist in your anti-virus program and try again.
2 Delete the .itdb FileAlso Read:How to Recover Deleted Photos from iPhone Xs/8/7/SE/6S/6/5S/5C/5/4S

You can also try deleting the following files from your iTunes library folder, which locates in C:\Users\username\Music\iTunes:


iTunes library genius.itdb


iTunes library genius.itdb-journal
Learn More about iTunes Error 13014 (What & Why)

iTunes won’t open error 13014 would appear when you are opening iTunes, while syncing iOS device to iTunes, when other apple-related software is running, after you downloaded a song, or during Windows startup or shutdown.

When error 13014 occurs, it usually crashes your system window or makes the PC run sluggishly. It may cause your PC to freeze for a few seconds during which you won’t be able to do anything. When this happens, your PC may display ‘iTunes error 13014’.



There are various factors that could cause error 13014. Due to this, you may have to try more than one traditional fix in order to solve the problem. Some of the causes of error 13014 include:


Deletion of sensitive iTunes related files by some other program


Virus or malware infectionAlso Read:How to Fix the “Black Screen of Death” on iPhone XS/X/8/7

Also Read:How to Recover Files Deleted by Virus Attack


Corrupt download or incomplete iTunes installation


Accidental deletion of iTunes related files


Corrupt Windows system or iTunes files


Damage Windows registry from recent iTunes related software install or uninstall